Star Quality Hospitality

The Key to a Successful Hospitality Business

Monica Or

Avoid the most common mistakes made by hospitality owners and managers.

Running an independent hospitality business is complex, whether it’s a hotel or restaurant, and mistakes will cost you money – or your reputation. Star Quality Hospitality will give you the key to running a safe and profitable establishment.

Covering everything from the culture and structure of your business and operational solutions to common problems, to looking after your staff and wowing your guests, this book provides clear guidance and solutions to produce optimum results and improve profitability.


Understand how to:

• Take the next step in your hospitality journey

• Develop and implement your business strategy

• Select the right suppliers, keep your staff engaged and make every guest an advocate for your business

• Evaluate and act on key industry trends

• Measure your business success to remain profitable

  • ISBN: 9781781338131
  • Pages: 188
  • Published: September 2023
  • Edition: 2: New Edition
  • Price: £12.99

Ready for success with Rethink Press?

Request a consultation with one of our Commissioning Editors – our book-building guides – to go through our streamlined process, from brain to book.

You talk. They listen – and recommend the best way forward for you and your book.

When the call is over, you’ll understand:

  • the options
  • the time involvement
  • the support available
  • the results
  • the investment

Giving you everything you need to know before you take the next step.

Fill in the form to request your consultation.

    Please tell us more about you, your book, and what you want to achieve

    Nothing sells you like a book... And no one builds your book like Rethink

    Request a consultation

      Complete the form to request a consultation. We’ll follow up by email to find out more about you and your book and, if we’re a fit, book you in for a 30 minute consultation call.

      Please tell us more about you, your book, and what you want to achieve