Manual Magic

Create the Operations Manual Your Franchisees Need to Succeed

Penny Hopkinson

Are your franchisees held back by an outdated or ineffective Operations Manual?

Manual Magic will help you transform your manual into an engaging, empowering and user-friendly asset that drives success and sets your franchisees apart from the competition. Penny Hopkinson’s unique three-step approach creates a scalable, well-structured and accessible knowledge-sharing environment that enables franchise teams to participate, learn and grow.


Read this book and learn how to:

• Capture the essence of your business system for effective replication across your franchisee network

• Develop clear, efficient Standard Operating Procedures (SOPs) for all your core processes

• Streamline operations, reduce errors, enhance productivity and create a seamless brand experience for your customers

• Cultivate a learning-centric environment using cutting-edge tools and techniques

  • ISBN: 9781781338032
  • Pages: 320
  • Published: October 2023
  • Price: £19.99

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Request a consultation with one of our Commissioning Editors – our book-building guides – to go through our streamlined process, from brain to book.

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When the call is over, you’ll understand:

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  • the time involvement
  • the support available
  • the results
  • the investment

Giving you everything you need to know before you take the next step.

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