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The Heart of Finance

Emotional intelligence for financial planners

James Woodfall, Cliff Lansley

The success of the relationship between financial adviser and client hinges on your ability to build meaningful connections.

Being a financial adviser goes beyond conveying financial knowledge. Leveraging the power of emotional intelligence ensures you are better able to relate and respond to your clients, allowing you to unlock higher sales, generate more referrals and achieve better client retention.

Read The Heart of Finance to:

 

• Master techniques to quickly establish and maintain trust and rapport with your clients

• Create deeper, more meaningful connections and enhance client relationships

• Boost sales performance and improve customer retention

• Navigate difficult conversations and challenging interactions with empathy and professionalism

• Tailor your communication strategies to meet the unique needs of each client

  • ISBN: 9781781338841
  • Pages: 206
  • Published: November 2024
  • Price: £16.99
The Heart of Finance
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